Clay sculptures, charms, keychains, and custom commissions
Support
Help for orders, shipping, and commissions
If you need help with an order, want to check on a commission, or need to update something before shipment, start here.
Best contact
Email hello@magpiejayart.com and include your order email, order number, or commission details so Maya can help faster.
Shipping
Current guidance on processing time, tracking, shipping regions, and what to do if an address needs to change.
Refunds
Current support path for cancellations, damaged shipments, order issues, and handmade-item refund review.
Commissions
How custom requests are reviewed, when reference images are needed, and how pricing and approval work.
Privacy
What customer and subscriber information is collected to run orders, commissions, and email updates.
Terms
The basic site, shop, commission, and service terms that apply to orders, support, and account access.
Affiliate Disclosure
How creator-support or commission-earning recommendation links are disclosed anywhere they appear.